Privacy Policy
Effective Date: July 2025
Effective Date: July 2025
Cool Set Productions | www.coolset.ca
At Cool Set Productions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when visiting our website or using our services.
Information We Collect
We collect personal information in the following ways:
- When you fill out our contact forms or request a quote
- When you fill out our contact forms or request a quote
- When you book or inquire about our event staging and rental services
- When you communicate with us via social media or other online platforms
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Company or organization name
- Event type, date, and location
- Any other information voluntarily provided
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule and manage your rental or event production services
- Improve our customer service and offerings
- Send service-related communications
- Maintain our internal records for legal and administrative purposes
We will never sell or rent your personal data to third parties.
Data Retention and Protection
We retain personal information only for as long as necessary to fulfill the purposes outlined above or to meet legal obligations.
All information is stored securely and protected by commercially acceptable measures to guard against unauthorized access, disclosure, alteration, or destruction.
Sharing of Information
We do not share your personal information with third parties unless:
- You give explicit consent
- It is required by law or regulation
- It is necessary to fulfill the service you requested (e.g., working with subcontractors for your event)
Third-Party Links
Our website may contain links to third-party websites. Please note that we do not control the content or privacy practices of those sites. We encourage you to review the privacy policies of any external websites you visit.
Your Choices and Rights
You may choose not to provide certain personal information, but this may affect our ability to offer you specific services.
You may also:
- Request access to the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your information, subject to legal or contractual requirements
To do so, please contact us at hello@coolset.ca or call (416) 405-8882.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to check this page periodically for the latest version.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Cool Set Productions
10-19 Waterman Ave, East York, ON M4B 1Y2
Phone: (416) 405-8882
Email: hello@coolset.ca | coolset@rogers.com
